The benefits of using SMS messaging to better serve customers have been proven to marketing professionals, CRM specialists and business people. Improving corporate communications and client services boosts customer satisfaction and loyalty, and this translates to a positive impact on revenue and sustainability.
With iMessenger you can send group or individual SMS’s using a simple web interface from your PC or laptop.
iMessenger provides a quick, easy-to-use and cost-effective means of keeping in touch with customers and employees alike. iMessenger noticeably reduces call time and costs by sending the right information to the right person anytime, anywhere.
The benefits of iMessenger include:
Web-based application – requires no software installation and is accessible via the Internet from anywhere in the world.
Central management – reduces maintenance while automatically providing updated features and enhancements.
Reduced input time – it is far easier to type a message on a keyboard than on a handset keypad.
Customisation features – allow for corporate personalisation and implementation of user restrictions.
Bulk mail – messages can be sent to up to 2000 recipients simultaneously, with the option of the message body appearing either generic or personalised.
Message scheduling – allows the date and time of message delivery to be preset.